nn7 Privacy Policy – How We Handle Your Personal Data in the Philippines

At nn7, your privacy matters. This page explains what personal information we collect, why we collect it, how it is used, and the rights you have as a player based in the Philippines. Please read this policy carefully before creating an account or using our platform.

Data Protection Your Rights Philippines Mobile Platform
Secure Data Storage No Data Sold to Third Parties Identity Verification Philippine Data Privacy Act Compliant Mobile-First Platform Secure Payment Processing Transparent Communication Secure Data Storage No Data Sold to Third Parties Identity Verification Philippine Data Privacy Act Compliant Mobile-First Platform Secure Payment Processing Transparent Communication

What This Policy Covers

1. Information We Collect

When you register and use the nn7 platform, we collect certain personal information thatis necessary to operate the platform and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect account activity data such as login timestamps, betting history, deposit and withdrawal records, and device information including your IP address and browser type. When you make a deposit or withdrawal using GCash, Maya, or other local payment methods, we receive transaction reference data from the payment provider to confirm and reconcile your account balance. We may also collect information you voluntarily provide when contacting our support team, such as the content of your messages and any attachments you send. All information collected is limited to what is genuinely needed to deliver a safe, fair, and compliant gaming experience for players across the Philippines.

2. How We Use Your Information

The personal data we collect is used exclusively to operate, maintain, and improve the nn7 platform for players in the Philippines. Your identity information is used to verify your age and eligibility, prevent fraud, and comply with anti-money laundering obligations under Philippine law. Transaction data is used to process deposits and withdrawals accurately and to investigate any payment disputes that may arise. Account activity data helps us detect unusual behaviour, protect your account from unauthorised access, and ensure the integrity of games and betting outcomes on the platform. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this privacy policy. We do not use your personal data for automated profiling that produces legal effects, and we do not sell, rent, or trade your information to third-party marketers under any circumstances.

3. Sharing of Personal Data

nn7 does not sell or share your personal information with third parties for commercial or marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are bound by strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts in response to a valid legal request or court order. If nn7 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared, and we will seek your consent where required by the Philippine Data Privacy Act of 2012 and its implementing rules.

4. Data Retention and Security

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and gaming compliance requirements. We implement industry-standard technical and organisational security measures to protect your data, including encrypted data transmission, access controls, and regular security reviews of our systems. Our staff who handle personal data are trained on data protection obligations and are bound by confidentiality agreements. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the timelines prescribed by the Data Privacy Act. You are also encouraged to protect your own account by using a strong, unique password and enabling any available two-factor authentication features on the platform.

5. Your Rights as a Data Subject

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by nn7. You have the right to be informed about how your data is collected and used, which is the purpose of this privacy policy. You may request access to a copy of the personal data we hold about you, and you may ask us to correct any inaccurate or incomplete information in your account records. You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us at the email address listed in the footer of this page, and we will respond within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

The nn7 platform uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how players interact with the site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in or use core features. Analytical cookies help us understand which pages are most visited and how players navigate the platform, allowing us to make informed improvements to the user experience. We do not use third-party advertising cookies or share cookie data with external ad networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you on the platform. By continuing to use the nn7 platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

7. Updates to This Privacy Policy

nn7 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will update the revision date shown at the bottom of this page and, where appropriate, notify registered players via the platform or by email. We encourage you to review this policy periodically so that you remain informed about how we protect your personal information. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If you have questions about this policy or wish to exercise your data subject rights, please reach out to us at the contact details provided in the footer below. This policy was last reviewed in June 2025 and applies to all players using the nn7 platform in the Philippines.

Last reviewed: June 2025. This Privacy Policy applies to all players using the nn7 platform in the Philippines and is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

Common Questions About Your Privacy

Quick answers to what Filipino players most often ask about data handling on the nn7 platform.

No. nn7 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is shared only with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and only under strict confidentiality agreements. We may also disclose data to Philippine regulatory authorities when legally required to do so. For full details, please refer to Section 3 of this Privacy Policy above.

You can request a copy of the personal data we hold about you by contacting our support team at the email address listed in the footer of this page. Please include your registered account email address and a brief description of the information you are requesting. We will verify your identity before processing the request and will respond within the timeframe required by the Philippine Data Privacy Act of 2012. There is no fee for a standard data access request.

When you close your nn7 account, we retain your personal data for a minimum of five years as required by Philippine anti-money laundering laws and gaming compliance regulations. After this mandatory retention period, your data will be securely deleted or anonymised in accordance with our data disposal procedures. During the retention period, your data will not be used for any active marketing or operational purposes — it is held solely to meet our legal obligations. If you have questions about data retention, please contact us at the email address in the footer.

nn7 does not store full payment card numbers or complete GCash and Maya account credentials on our servers. When you make a deposit or withdrawal, the transaction is processed directly through the payment provider's secure gateway, and we receive only a transaction reference and confirmation status. This approach minimises the risk to your financial information in the event of any security incident on our platform. For more information about how your payment data is handled, please refer to the privacy policy of your chosen payment provider.

Questions? We Are Here to Help

If you have concerns about how your personal data is handled, or if you would like to exercise your rights under the Philippine Data Privacy Act, get in touch with our support team. You can also visit our FAQ page for quick answers about your account and platform policies.